Last updated on March 16, 2023
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We use both Session and Persistent Cookies for the purposes set out below:
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
The Company may use Personal Data for the following purposes:
We may share Your personal information in the following situations:
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us:
We are Camb.ai and we are committed to ensuring that the privacy of our clients, visitors, and other users of our services operated by us or by our affiliates or licensees is always respected. We hope that you will be reading this Privacy Policy carefully. By using the Website (defined below), you consent to the collection, use, and disclosure of your information in accordance with the Policy.
If you have any questions, feel free to contact us using the contact information below.
For the purpose of this Policy, the following definitions shall be referred to:
Camb.ai controls, collects, owns, and directs the use of the Personal Information and Usage Information on its Website and during the course of usage of its Services by you, and Camb.ai shall be regarded as the data controller for the purpose of such collection. For any queries regarding this Privacy Policy and the collection and use of data collected or used under this Privacy Policy, Camb.ai can be contacted by mail at info@camb.ai
The legal basis for the collection and usage of any information, including Personal Information by Camb.ai including the personal information is through
In some cases, we may also have a legal obligation to collect and use information about you, or may otherwise need the information to protect your vital interests or those of another person. Also, we want to assure you that no information shall be collected or used by Camb.ai that is illegal or that lacks any legal basis.
Camb.ai may ask you to provide certain categories of information such as Personal Information when you access the Website or avail the Services, in order to provide you with the relevant information requested.
Additionally, we may collect this information through various forms and in various places through the Website, including when you first register with us, when you create a transaction when you contact us or interact with us, or when you update your information.
Camb.ai may also process any Personal Information or Usage Information collected from you for legitimate commercial purposes including to provide you with the requisite information requested. A list of uses of the Personal Information and Usage Information collected is provided in Section 3 of this Policy (Use of Information Collected).
Camb.ai implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk of our processing of information about individuals such as (i) only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymized basis wherever possible; (ii) using secure servers to store your information; (iii) verifying the identity of any individual who requests access to information prior to granting them access to information; and (iv) using Secure Sockets Layer (SSL) software or other similar encryption technologies to encrypt any payment transactions you make on or via our website.
Any user who has submitted Personal Information on the Website has the right to (i) access, correct, delete such Personal Information subject to us successfully verifying your identity; (ii) object to us processing your Personal Information on legitimate grounds; (iii) to withdraw your consent to our use of your information at any time where we rely on your consent to use or process that information; (iv) opting out of receiving any promotional or marketing material by clicking on the “Unsubscribe” button or by sending an email to info@camb.ai. (Please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information on the basis of your consent before the point in time when you withdraw your consent); (v) right to have the Personal Information transferred to another data controller; and (vi) lodge a complaint with a supervisory authority, of an alleged infringement of applicable data protection laws. Any request received by us by the user in relation to the aforesaid shall be acknowledged by us within seventy-two (72) business hours.
Camb.ai can use this data to verify user identity in line with engagement initiated by the user. We will communicate with you using the contact information provided to you in order to respond to any queries that you may have and to provide any information that you may request regarding our products or services. We may communicate with you either by written, physical communication, email, telephone, SMS, or via notifications on your mobile device. We may also send strictly products or service-related announcements to you periodically and when it is necessary to do so. For instance, if our products or services are temporarily suspended for maintenance, we might send you an email, text message, flash notification, or telephone call. If you do not wish to receive such alerts, you have the option to unsubscribe from such emails or opt-out by accessing the or sending an email to info@camb.ai.
We may use Personal Information or Usage Information collected through the Website and the Services availed in the following ways:
We may share non-Personal Information, such as aggregated user statistics and log data, with our business partners for industry analysis, demographic profiling, to deliver targeted advertising about other products or products or services, or for other business purposes. This information, which is solely used to analyze the Website, the Services availed and understand usage statistics, as mentioned above, is anonymous. We may share this data with its business partners on an anonymous basis. We do not sell, share, rent, or trade the information we have collected about you, including Personal Information, other than as disclosed within this Privacy Policy or at the time you provide your information. We do not share your Personal Information with third parties for those third parties direct marketing purposes unless you consent to such sharing at the time you provide your Personal Information.
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. Thus, we may access, use, store, transfer and disclose your information (including Personal Information), including disclosure to third parties such as government or law enforcement officials or private parties as we reasonably determine is necessary and appropriate: (i) to satisfy any applicable law, regulation, governmental requests or legal process; (ii) to protect the safety, rights, property or security of Camb.ai and our personnel, our Services, the Website or any third party; (iii) to protect the safety of the public and the Users for any reason; (iv) to detect, prevent or otherwise address fraud, security or technical issues; and /or (v) to prevent or stop any activity we consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity. Such disclosures may be carried out without any notice to you nor any consent from you shall be taken.
We may share your information, including your Personal Information and Usage Information with our parent, subsidiaries, and affiliates for internal reasons. We also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner, or operator of the Website or applicable database; or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our membership interests and/or assets or other corporate change, including, during the course of any due diligence process. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information. We will endeavor that the transferee who is the recipient of Personal Information and Usage Information commits to privacy measures that are substantially similar to the measures under this Policy.
Camb.ai can use this data to verify user identity in line with engagement initiated by the User. We will communicate with you using the contact information provided by you in order to respond to any queries that you may have and to provide any information that you may request regarding our Services.
We do not include or offer third-party products or services on our website or through the Services. Our Services may contain links to other websites services or products. We are not responsible for such third-party websites, products, or services privacy practices. We encourage you to be aware when you leave our Services and to read the privacy statements of every website and service you visit before providing your Personal Information. This Privacy Policy does not apply to such linked third-party websites, products, and services. Any such usage of third-party services, products, and websites shall be solely at your own risk and you agree to bear all the liabilities arising from usage of such third-party websites, products, or services.
Your information may be stored and processed in the United Arab Emirates (UAE) or any other country in which Camb.ai or its subsidiaries, affiliates products or service providers maintain facilities. Your information will be retained with Camb.ai as long as it is needed by Camb.ai to provide our Services to you. If you wish to cancel your account or request that Camb.ai no longer uses your information to provide its Services, you may contact Camb.ai at info@camb.ai. Camb.ai will promptly delete the information as requested unless such information is required to be retained in compliance with any of the legal obligations.
Please note that Camb.ai will retain and use your information as per Camb.ai’s standard data retention policy necessary to resolve disputes, and enforce its agreements or for other business purposes. When Camb.ai has no ongoing legitimate business need to process your information, we will either delete or anonymize it.
Camb.ai may transfer information that we collect about you, including Personal Information, to affiliated entities, or other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world after obtaining consent from you. These other countries may have their own data protection laws that are different from the laws of your country and, in some cases, may not be as protective. We have taken appropriate safeguards to require that your information will remain protected in accordance with this Privacy Policy.
In the event that Personal Information is compromised as a breach of security, Camb.ai will notify the supervisory authority in compliance with applicable law, within 72 hours of the breach coming to its notice and shall make every other endeavor to prevent the continuance of that breach and protect data of its users.
If you wish to opt-out from receiving non-essential communications such as promotional and marketing-related information regarding the Website and our products or services, please send Camb.ai an email at info@camb.ai. Upon receiving such email, we shall make every endeavor to delist your name and any other personal information associated with such non-essential communications list.
By consenting to the terms under this Privacy Policy, you are expressly granting Camb.ai the right to collect, share, transfer, store, retain, disseminate, or use the Personal Information/Usage Information collected by Camb.ai from your usage of the Website or the Services in accordance with the terms of the Privacy Policy. You may, at any time, withdraw consent for the collection or processing of Personal Information/Usage Information by sending an email to info@camb.ai. Camb.ai, shall within 48 hours, upon receipt of such email from you, we may delete or anonymize the data collected from you. However, such deletion or anonymization shall not extend to any personal data which is required to be maintained in accordance with the applicable laws in UAE.
This Privacy Policy is published and shall be governed by and construed in accordance with the applicable laws of Dubai, United Arab Emirates as amended from time to time, without reference to conflict of laws principles. The courts in UAE shall have the exclusive jurisdiction to determine any disputes arising in relation to, or under, this Privacy Policy.
From time to time, we may update this Privacy Policy to reflect changes to our information practices. Any changes will be effective immediately upon the posting of the revised Privacy Policy on the Website. If we make any material changes, we will notify You by email (sent to the e-mail address specified in Your account) or by means of a notice on the Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. However, please note that at any moment, failure on our part to notify you personally through your registered email address shall absolve you from being bound by this Privacy Policy.